Privacy Policy
Last Updated: July 13, 2026
Summary: This policy covers two types of users:
- Job Seekers (Widget Users): We keep your resume until the company deletes their account, or you submit a deletion request through our privacy team.
- Dashboard Users (Company Accounts): We keep your account data until you choose to delete it.
Both user types can request immediate deletion anytime.
Who This Policy Applies To
This privacy policy applies to:
- Job Seekers: Individuals who upload resumes via the Endploy widget on company career pages
- Dashboard Users: Company employees who create accounts to manage job postings and view analytics
1. What Data We Collect
A. Job Seekers (Widget Users)
When you use the Endploy widget on a company's career page, we collect:
- Resume File: Your PDF resume
- Parsed Data: Information extracted from your resume (name, skills, experience, education)
- Email Address: Optional, for deletion requests
- Match Results: Which jobs matched your profile and match scores
- Usage Data: When you uploaded, which jobs you clicked on
- Technical Data: IP address, browser type (for security and fraud prevention)
B. Dashboard Users (Company Accounts)
When you create a dashboard account, we collect:
- Account Information: Email address, display name, password (encrypted)
- Company Information: Company name, contact email, plan tier
- Profile Data: Role (owner/member), account status, creation date
- Usage Data: API usage, token consumption, feature access
- Technical Data: Login history, IP addresses, session information
2. How We Use Your Data
We use your information to:
- Match your resume with relevant job openings
- Show you personalized job recommendations
- Improve our matching algorithm
- Prevent duplicate uploads and save processing costs
- Provide analytics to companies about widget performance (anonymized)
2A. Artificial Intelligence & Automated Processing
Endploy uses artificial intelligence and machine learning — including large-language and embedding models accessed through our service providers — to parse resumes and job descriptions and to generate semantic match scores, rankings, and short AI-generated summaries.
- Decision support, not automated decisions: These outputs are recommendations. A person at the company reviews them and makes any hiring decision. We do not use them to make automated decisions that produce legal or similarly significant effects about you without human involvement.
- No third-party model training: We do not sell your data, and we do not use it to train third-party foundation models. Our AI service providers are contractually prohibited from using your data to train their models.
- Your rights (GDPR Art. 22 and similar): Where automated processing or profiling applies to you, you may request human review, express your point of view, and contest the outcome by emailing privacy@endploy.com.
- Accuracy: AI outputs may be incomplete or inaccurate. You may request correction of inaccurate personal data as described in Section 5.
2B. Legal Basis for Processing (EEA/UK Users)
Where the GDPR or UK GDPR applies, we process personal data on these bases: (i) your consent, which you provide when you upload a resume through the widget and which you may withdraw at any time; (ii) our legitimate interests in operating, securing, and improving the service; and (iii) performance of a contract with dashboard and company users. Companies that use Endploy to process candidate data act as data controllers and are responsible for establishing their own legal basis and providing any required notices to candidates.
3. Data Retention
A. Job Seekers (Widget Users)
Your resume data is retained while the company account is active. Your data is deleted when:
- You request deletion: Email privacy@endploy.com to submit a deletion request for review and processing
- Company deletes their account: Your resume reference is removed (see note below)
Demo Mode: If you use the widget on a demo or testing page, your data is automatically deleted after 24 hours.
Cross-Company Note: If you uploaded the same resume to multiple companies, deleting from one company does not affect others. Request deletion via email to remove from all companies.
What we keep vs. delete:
- Deleted on request: Resume PDF file, name, email, phone number, and all personal data
- Kept (anonymized): Match scores, usage statistics (fully anonymized, no personal identifiers)
B. Dashboard Users (Company Accounts)
Sandbox/Testing Data: Data uploaded through the API sandbox or testing tools is automatically deleted after 24 hours.
We retain your account data as follows:
- Active Accounts: Data retained indefinitely while your account is active
- Deleted Accounts: Personal data permanently deleted immediately upon request
- Company Data: Retained until company owner deletes the company account
Compliance Records: For legal and billing purposes, we retain minimal audit records (user ID, email, deletion timestamp) for up to 7 years after account deletion, as required for tax and billing dispute resolution.
4. Data Sharing
We do NOT sell your data. We are NOT a data broker.
Data Isolation: Your resume is only shared with the company whose career page you used. We do not share your personal information across companies or sell access to your profile.
We only share your information with:
- The company whose widget you used: They can see your resume and match results
- Service providers (sub-processors): Cloud storage (Google Cloud), AI processing (OpenAI), vector database (Pinecone) — bound by data-protection agreements that prohibit using your data for their own purposes or to train their models
- Legal requirements: If required by law, subpoena, or to protect our rights, safety, or property
- Business transfers: In connection with a merger, acquisition, financing, or sale of assets, your data may be transferred as a business asset, subject to this Privacy Policy
Our role. For candidate resumes uploaded through a company's widget, that company is the data controller and Endploy acts as its processor. For business customers subject to the GDPR, UK GDPR, or CCPA/CPRA, a Data Processing Addendum is available on request at privacy@endploy.com.
5. Your Rights (GDPR & CCPA)
A. Job Seekers (Widget Users)
You have the right to:
- Delete: Request deletion of your resume by emailing privacy@endploy.com
- Access: Request a copy of your data
- Correct: Request correction of inaccurate data
- Object: Object to processing of your data
To exercise these rights, email us at: privacy@endploy.com with your email address and resume filename. We currently process these requests through our privacy/admin workflow and aim to respond within 30 days.
B. Dashboard Users (Company Accounts)
You have the right to:
- Access: View all your data in your dashboard settings
- Export: Download your data in JSON format (Settings → Profile → Export Data)
- Correct: Update your personal profile and company name in dashboard settings
- Delete: Permanently delete your account and all personal data (Settings → Account → Delete Account)
- Portability: Receive your data in a machine-readable format (JSON)
Dashboard users can exercise most rights directly through their account settings. For help, email: privacy@endploy.com
6. Security
We protect your data using:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest (Google Cloud Storage)
- Access controls and authentication (Firebase Auth)
- Regular security audits
- Secure API key management with bcrypt hashing
- Demo/sandbox data auto-deleted after 24 hours
- Company-level data isolation (your data is never mixed with other companies)
6a. Cross-Company Deduplication
To improve efficiency and reduce processing costs, we use a hash-based deduplication system:
- When you upload a resume, we create a unique fingerprint (hash) of the file
- If the same file was uploaded elsewhere, we reuse the processed data
- No personal information is shared - only the anonymous fingerprint is compared
- Each company only sees data from their own uploads
7. Cookies & Tracking
The Endploy widget does NOT use cookies or tracking pixels. We only collect data you explicitly provide by uploading your resume.
8. Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect data from children.
9. International Data Transfers
Your data is stored on Google Cloud servers located in the United States and may be processed by our service providers in the United States. Where we transfer personal data from the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate safeguards — such as the European Commission's Standard Contractual Clauses (with the UK Addendum where applicable) and, where relevant, our service providers' certification under the EU–U.S. Data Privacy Framework. A copy of the relevant safeguards is available on request at privacy@endploy.com.
10. Changes to This Policy
We may update this policy occasionally. We'll notify you of significant changes by updating the "Last Updated" date.
11. Contact Us
Questions about this privacy policy? Contact us:
- Privacy Inquiries: privacy@endploy.com
- General Support: support@endploy.com
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