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Terms of Service

Last Updated: July 13, 2026

1. Acceptance of Terms

By accessing or using Endploy's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use our services.

These terms apply to:

• Job Seekers: Individuals using the Endploy widget to upload resumes and find job matches
• Dashboard Users: Company employees who create accounts to manage job postings and analytics
• API Users: Companies integrating Endploy's API into their systems

2. Service Description

Endploy provides an AI-powered resume-to-job matching service that:

• Analyzes resumes and job descriptions using artificial intelligence
• Generates semantic similarity scores between resumes and jobs
• Provides job recommendations to job seekers
• Offers analytics and insights to companies

Important: Endploy is a matching tool, not a guarantee of employment. Match scores are algorithmic recommendations and should not be the sole basis for hiring decisions.

2A. AI Matching, Human Oversight & Hiring Compliance

Endploy uses artificial intelligence and machine learning to parse resumes and job descriptions and to generate semantic match scores, rankings, and summaries. These outputs are decision-support recommendations only. They are probabilistic, may contain errors or omissions, and are not a substitute for independent human judgment.

A. Not an Automated Decision-Maker

• Endploy does not make hiring, screening, interview, or rejection decisions. All employment decisions are made by you.
• Match scores and AI-generated summaries must be reviewed by a qualified human before any employment action is taken.
• We do not guarantee that outputs are accurate, complete, current, or free from bias or error.

B. Your Compliance Responsibilities (Employers & Recruiters)

If you use Endploy to evaluate, rank, screen, or select candidates, you are solely responsible for ensuring your use complies with all applicable laws, which may include, without limitation:

• Federal, state, and local anti-discrimination and equal-opportunity laws (for example, Title VII, the ADA, the ADEA, and EEOC guidance on automated systems)
• Laws governing automated employment decision tools and AI in hiring, including New York City Local Law 144 (bias-audit and candidate-notice requirements), the Colorado AI Act, the Illinois Artificial Intelligence Video Interview Act, and the EU AI Act, where applicable
• Applicable data-protection laws, including the GDPR (including Article 22 on automated decision-making), the UK GDPR, and the CCPA/CPRA

You are responsible for: (i) providing any legally required notices to candidates; (ii) obtaining any required consents; (iii) commissioning or obtaining any required bias or impact audits; (iv) maintaining meaningful human oversight of, and accountability for, decisions; and (v) offering candidates any legally required means to opt out, request human review, or contest a decision.

C. Beta and Preview Features

Features labeled "Beta," "Preview," or "Experimental" (such as AI-generated summaries) are provided for evaluation, may change or be withdrawn at any time, and are offered "AS IS" without warranty or any service-level commitment. You use them at your own risk.

3. Account Registration

A. Job Seekers (Widget Users)

Job seekers do not need to create an account to use the widget. By uploading a resume, you:

• Confirm you are at least 16 years old
• Agree to our Privacy Policy and these Terms
• Consent to processing of your resume data
• Understand your data is retained until you request deletion or the company deletes their account (24 hours for demo mode)

B. Dashboard Users (Company Accounts)

To create a dashboard account, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your password
• Notify us immediately of any unauthorized access
• Be authorized to represent your company (if applicable)

You are responsible for all activity that occurs under your account.

4. Acceptable Use Policy

You agree NOT to:

• Upload malicious files, viruses, or harmful code
• Attempt to bypass security measures or rate limits
• Scrape, crawl, or harvest data from our services
• Use the service for any illegal purpose
• Impersonate another person or company
• Upload resumes or job descriptions you don't have rights to
• Discriminate based on protected characteristics in job postings
• Reverse engineer or attempt to extract our algorithms
• Resell or redistribute our services without permission

5. API Usage Terms

If you use our API, you must:

• Keep your API key secure and confidential
• Not share your API key with unauthorized parties
• Respect rate limits and usage quotas
• Not use the API to build a competing service
• Comply with all applicable laws and regulations

We reserve the right to revoke API access for violations of these terms or suspicious activity.

5A. RSS Feed & Job Sync Terms

If you connect RSS feeds or job board integrations (e.g., Greenhouse, Lever, or other ATS systems), you agree to the following:

A. Authorization & Ownership

• You own or have explicit authorization to sync the job feed you connect
• You are an authorized representative of the company whose jobs are being synced
• You have the right to display and process the job content through Endploy
• You will not connect feeds belonging to competitors or third parties without their consent

B. Content Responsibility

• You are solely responsible for the accuracy and legality of synced job content
• Job postings must comply with all applicable employment laws and anti-discrimination regulations
• You must ensure job content does not contain misleading, fraudulent, or illegal information
• Endploy is not responsible for reviewing or verifying the content of synced jobs

C. Third-Party Terms

• You must comply with the terms of service of your ATS provider (e.g., Greenhouse, Lever)
• Endploy is not liable for any violations of third-party terms resulting from your feed connections
• If your ATS provider restricts API access, you are responsible for obtaining necessary permissions

D. Feed Management

• Feeds sync automatically on a daily schedule; you are responsible for keeping source data current
• We may pause or remove feeds that consistently fail validation or contain problematic content
• Deleting a feed will remove associated synced jobs from your Endploy workspace

6. Data Ownership & Rights

A. Your Data

You retain ownership of:

• Resumes you upload
• Job descriptions you create
• Company information you provide

By using our service, you grant Endploy a license to process, analyze, and store your data as described in our Privacy Policy.

B. Data Isolation

We are not a data broker. Your data is isolated to your company:

• Job seekers' resumes are only visible to the company whose widget they used
• We do not sell, rent, or share personal data across companies
• We do not aggregate candidate data for sale to third parties
• Cross-company deduplication uses anonymous file hashes only (no personal information)

C. Our Intellectual Property

Endploy retains all rights to:

• Our matching algorithms and AI models
• Our software, code, and technology
• Our branding, logos, and trademarks
• Anonymized, aggregated data and insights

7. Payment & Billing

For paid plans:

• Fees are billed monthly
• All fees are non-refundable unless otherwise stated
• We may change pricing with 30 days notice
• Failure to pay may result in service suspension
• You are responsible for all applicable taxes

Free Trial

• New users may be eligible for a 14-day free trial of paid features
• A valid payment method is required to start a trial
• You may cancel anytime before the trial ends to avoid charges
• Each user is limited to one free trial

Cancellation & Downgrades

• You may cancel your subscription at any time through your account settings
• Cancellations take effect at the end of your current billing period
• You retain access to paid features until your billing period ends
• Downgrading to Free removes access to paid features (RSS feeds, widgets) at period end
• No partial refunds are provided for unused time

8. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may:

• Perform scheduled maintenance with notice
• Experience unexpected downtime
• Modify or discontinue features
• Update our algorithms and models

We are not liable for any losses due to service interruptions.

9. Limitation of Liability

• Endploy is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy
• We do not guarantee the accuracy, completeness, or non-bias of match scores, summaries, or recommendations
• We are not responsible for hiring, employment, or other decisions made using our service
• Our total aggregate liability for all claims is limited to the greater of the amount you paid us in the 12 months before the claim or US $100
• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill
• These limitations apply in aggregate, regardless of the theory of liability, and even if a remedy fails of its essential purpose; they are an essential basis of the bargain between us
• Nothing in these terms limits liability that cannot be limited under applicable law (such as for fraud, gross negligence, or willful misconduct). Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you

10. Indemnification

You agree to indemnify and hold Endploy harmless from any claims, damages, or expenses arising from:

• Your violation of these terms
• Your violation of any law or regulation
• Your violation of third-party rights
• Content you upload to, or feeds you connect to, our service
• Your use of AI outputs in employment or other decisions, and any resulting claim by a candidate, applicant, or regulator

We will notify you of any claim subject to indemnification and may participate in the defense with our own counsel. You may not settle any claim in a way that imposes obligations on us without our consent.

10A. Copyright & DMCA Policy

We respect intellectual-property rights and respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA). If you believe content on our service infringes your copyright, send a written notice to our designated agent that includes: (i) your physical or electronic signature; (ii) identification of the copyrighted work; (iii) identification of the allegedly infringing material and its location; (iv) your contact information; (v) a statement of your good-faith belief that the use is not authorized; and (vi) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on the owner's behalf.

Designated Copyright Agent: legal@endploy.com. We may remove allegedly infringing content, and we terminate the accounts of repeat infringers.

11. Termination

A. By You

You may terminate your account at any time:

• Job Seekers: Request deletion via privacy@endploy.com
• Dashboard Users: Delete your account in Settings → Account

B. By Us

We may suspend or terminate your account if:

• You violate these terms
• You engage in fraudulent activity
• Your account is inactive for 12+ months
• We are required to do so by law

We will provide notice when possible, but may terminate immediately for serious violations.

12. Privacy & Data Protection

Your use of Endploy is also governed by our Privacy Policy, which describes:

• What data we collect
• How we use and protect your data
• Your rights under GDPR and CCPA
• How to request data deletion or export

Data Processing. Where you use Endploy to process the personal data of your candidates or employees, you act as the data controller (or "business") and Endploy acts as your processor (or "service provider"). Our Data Processing Addendum, available on request at privacy@endploy.com, governs that processing and is incorporated into these terms for business customers subject to the GDPR, UK GDPR, or CCPA/CPRA.

13. Changes to Terms

We may update these terms from time to time. We will:

• Update the "Last Updated" date at the top
• Notify you of material changes via email or dashboard notice
• Give you 30 days to object to significant changes

Continued use of our service after changes constitutes acceptance of the new terms.

14. Governing Law, Arbitration & Class-Action Waiver

These terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.

A. Informal Resolution First

Before starting an arbitration or lawsuit, you agree to contact us at support@endploy.com and try in good faith to resolve the dispute informally for at least 30 days.

B. Binding Arbitration

Except as stated below, any dispute arising out of or relating to these terms or the service will be resolved by final and binding arbitration administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable consumer or commercial rules. The arbitration will be conducted by a single arbitrator, seated in California (or, for a consumer, your county of residence), and may proceed by videoconference or on written submissions. The arbitrator decides all issues, except that a court may decide the enforceability of the class-action waiver below. Judgment on the award may be entered in any court of competent jurisdiction.

C. Class-Action and Jury-Trial Waiver

D. Exceptions and 30-Day Opt-Out

• Either party may bring an individual claim in small-claims court, or seek injunctive or equitable relief in court to protect intellectual property or confidential information.
• Opt-out: You may reject this arbitration agreement by emailing legal@endploy.com within 30 days of first accepting these terms, stating your name and your intent to opt out. Opting out does not affect any other part of these terms.

15. Miscellaneous

• Entire Agreement: These terms and our Privacy Policy constitute the entire agreement
• Severability: If any provision is invalid, the rest remains in effect
• No Waiver: Our failure to enforce a right does not waive that right
• Assignment: You may not assign these terms; we may assign to a successor
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control
• Export & Sanctions: You must comply with all applicable export-control and sanctions laws and may not use the service if you are located in, or are a person subject to, a comprehensive sanctions restriction
• Survival: Provisions that by their nature should survive termination — including Sections 2A, 6, 9, 10, 10A, and 14 — will survive
• Notices: We may provide notices by email or through the dashboard; legal notices to us must be sent to legal@endploy.com

16. Contact Us

Questions about these terms? Contact us:

• General Inquiries: support@endploy.com
• Privacy Requests: privacy@endploy.com

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